Privacy Policy – jm777 Online Gaming Platform Philippines

1 Scope of This Policy

This Privacy Policy covers how jm777 collects, processes, stores, and protects personal data belonging to users of the platform located in the Philippines. It applies to data collected through the website, mobile apps, support channels, and any other interaction you have with jm777.

This policy does not cover third-party websites or services that may be linked to or from the jm777 platform. Those third parties operate under their own privacy policies, which we have no control over.

2 Data We Collect

jm777 collects personal data in the following ways:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, or contact support.
• Automatically — when you use the platform, certain technical data such as your IP address, device information, and session activity is collected automatically for security and performance purposes.
• From payment providers — when you use a Philippine bank transfer, GCash, Maya, or other approved payment channel, transaction reference data is shared with jm777 by the payment provider as part of the payment process.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information except where strictly required by applicable law or regulation (for example, in specific responsible gaming intervention circumstances).

3 How We Use Your Data

Personal data collected by jm777 is used for the following purposes:

• Creating and managing your account, including identity verification and KYC compliance.
• Processing deposits and withdrawals in Philippine Peso (PHP) through your chosen payment method.
• Delivering OTP codes and account security notifications to your registered mobile number or email.
• Providing customer support and resolving account-related queries.
• Monitoring for suspicious activity, fraud prevention, and anti-money laundering (AML) compliance.
• Operating responsible gaming tools — such as tracking session activity to support deposit limit functionality.
• Improving platform performance, game offerings, and user experience based on aggregated usage data.
• Sending service-related communications (not marketing, unless you have opted in separately).

4 Legal Basis for Processing

jm777 processes personal data on the following legal bases:

• Contractual necessity — processing required to provide the services described in the Terms & Conditions you agreed to at registration.
• Legal obligation — processing required to comply with applicable regulations, including KYC and AML obligations.
• Legitimate interests — processing for fraud prevention, security monitoring, and platform improvement, where these interests do not override your rights.
• Consent — where we rely on your consent (for example, for marketing communications), you may withdraw consent at any time by updating your account preferences.

5 Sharing Your Data

jm777 does not sell your personal data. We share data only in the following circumstances:

• Service providers — companies that support platform operations, including payment processors, KYC/identity verification providers, cloud infrastructure providers, and customer support tools. These providers process data on our behalf under contractual data protection obligations.
• Game providers — third-party game studios whose games are available on jm777 may receive limited technical data (such as a session token) required to run the game. They do not receive your full personal profile.
• Regulatory and legal requirements — we may disclose personal data to relevant authorities where required by law, a court order, or as part of an investigation into suspected fraud or financial crime.

Any third party that receives personal data from jm777 is required to handle it in accordance with applicable data protection principles and may not use it for any purpose beyond the one for which it was shared.

6 Data Security

jm777 implements technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include:

• SSL encryption for all data transmitted between your device and jm777 servers.
• OTP-based authentication to protect account login.
• Access controls that limit internal staff access to personal data on a need-to-know basis.
• Regular security reviews of systems and processes.

While jm777 takes data security seriously, no system can guarantee absolute security. You also have a role to play — keep your login credentials confidential, use a strong and unique password for your jm777 account, and do not share your OTP with anyone, including people claiming to be jm777 staff.

7 Cookies & Tracking

jm777 uses cookies and similar tracking technologies to support platform functionality and improve the user experience. These include:

• Essential cookies — required for the platform to function, including maintaining your login session.
• Analytics cookies — used to understand how players use the platform in aggregate, helping us identify areas for improvement. This data is not linked to individual identities.
• Security cookies — used to detect and prevent fraudulent activity and bot access.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality, including your ability to remain logged in.

8 Data Retention

Personal data is retained for as long as your jm777 account remains active. When you close your account, personal data is retained for the period required by applicable regulations — this is typically a minimum of five years for financial transaction records, in line with standard AML retention requirements.

Data that is no longer required and outside any mandatory retention period is securely deleted or anonymised so it can no longer be associated with you.

9 Your Rights

As a jm777 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the jm777 support team:

• Right to access — you may request a copy of the personal data jm777 holds about you.
• Right to rectification — if data we hold about you is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure — in certain circumstances, you may request deletion of your personal data. This right is subject to legal retention obligations — we cannot delete data we are required to retain.
• Right to restrict processing — you may ask us to restrict processing of your data in certain circumstances.
• Right to object — where processing is based on legitimate interests, you may object. We will review the objection and respond accordingly.
• Right to withdraw consent — where processing is based on consent (e.g., marketing), you may withdraw consent at any time.

We will respond to data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request.

10 Children's Privacy

jm777 is strictly for players 21 years of age and older. We do not knowingly collect personal data from anyone under 21. Age verification is part of the account registration and KYC process. If we discover that an account belongs to someone under 21, the account will be immediately suspended and data will be handled in accordance with applicable law.

If you are a parent or guardian and believe your child has registered an account on jm777, please contact support immediately so the account can be reviewed and closed.

11 Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in how the platform operates, changes in applicable regulations, or other relevant developments. The "Last updated" date at the top of this page reflects the most recent revision.

Where changes are material — meaning they affect how we collect or use your data in a significant way — we will make reasonable efforts to notify you through an in-platform notification or an email to your registered address. Continued use of jm777 after a policy update constitutes acceptance of the revised terms.

12 Contact Us

For privacy-related questions, data access requests, or to report a privacy concern, please contact the jm777 support team through the platform. You can also find answers to common questions in our FAQ.

For questions about the full terms of your account, visit the Terms & Conditions page. For responsible gaming tools and self-exclusion, visit Responsible Gaming.